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Course Alerts

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Designed For
A course for pharmacists and pharmacy technicians interested in developing sound management and human resource skills
Dates
Anytime
Delivery
Online, self-paced
Cost
$350 (corporate discount pricing available)
Course Length
Approximately 18 hours. Participants have six months from date of first login to complete course.
Units
Accreditation Council for Pharmacy Education (ACPE): 1.8 Pharmacy CE Credits
18 PDUs/ 18 PDCs

Today's pharmacist works in a fast-paced health care environment, requiring leaders with sound management and human resource skills.

Pharmacists seeking pharmacy manager training will learn valuable lessons about managing others in the pharmacy environment with this online, self-paced pharmacy continuing education course. Grounded in research-based instruction, participants will benefit from improved critical management skills, optimized teamwork and decreased risk and cost of turnover. Participants can also earn 1.8 ACPE-approved pharmacy CEcredits for completing this pharmacy manager training course.

 

  • How to motivate and coach employees in a pharmacy setting.
  • Pharmacy management training through practical tools and case studies.
  • Laws and regulations involving human resources.
  • How to work as a team, handle conflict and manage employee performance.
  • Michele Swift

    Michele Swift Headshot
    Michele Swift is an Instructor of Management who currently teaches undergraduate and graduate courses in professional development and human resource (HR) management. She is the faculty advisor for the Management/SHRM Student Club, serves as the liaison between the Management program and student engagement, and is active on several university and college committees. Prior to joining academia, she spent over ten years in HR and consulting where she managed HR self-service implementation projects, assisted with business case development, counseled managers on employee relations issues, provided recruitment and placement services, and managed payroll and workers compensation. Michele received her Ph.D. in Organization Management from University Colorado Boulder and her Masters in HRIR from the University of Oregon, and is also an active member of the Society for Human Resource Management and Academy of Management. Her current research interests include the motivation for employees to share their knowledge, the relationship between knowledge sharing and creativity, and human resource management practices for knowledge workers. She also has a special interest in the factors that influence persons with disabilities willingness to request accommodation.
Having grown my own pharmacy business from six employees to about 75, you can only imagine the challenges I discovered and worked through. I was totally impressed with the content…I often identified with the case studies you presented in harmony with the lectures… I realized how valuable all of the information and skills would have been to me if I had them over the years.
John Oftebro, PharmD 
Executive VP, American College of Apothecaries Research and Education Foundation
Board Chairman, Kelley-Ross Pharmacies, Seattle, WA
Training to manage people is the biggest piece missing for managers in our profession. The OSU Pharmacy Management & HR Skills is an outstanding course in human resource management. I think it should be required by employers for their managers. It would be the best investment pharmacy employers could ever make.
Kevin Russell, RPh