Effective Communication within Teams is Purposeful and Managed

Designed For
Project managers that must lead successful teams, managers working with both teams and stakeholders in challenging environments
January 8 - February 4, 2018
Online | Instructor-led
$487 (+ $60 registration fee)
Four weeks
Plan for 3-8 hours of work per week
1.2 Units | 12 Hours
12 PDUs with SHRM®
12 PDUs with PMI®
Ask us about Corporate Training.
We can customize this program to fit your organization's specific needs.
Required Textbook
The Power of Project Management Leadership - Your guide on how to achieve outstanding results
CS Publishing - March 2014
ISBN 10 1493652281
ISBN 13 9781493652280
Available here

Gain the leadership and communication skills to support successful projects in your organization. Through team-based activities and projects, master the most difficult aspects of team management. Discover how to build and maintain a high-performing, motivated project team using techniques such as teamwork and employee empowerment. Learn how to work together with your project team to avoid and resolve conflicts, make collaborative decisions, and build the foundation of trust and interpersonal relationships required for cohesiveness and successful project results.

This course explores the processes for effectively managing project communication and the techniques for dealing with individual styles. Identify the communication processes as defined by the Project Management Institute in A Guide to the Project Management Body of Knowledge (Sixth Edition).

Discover individual communications styles and how to adapt your style in project situations. Recognize the importance of communication management in successful projects. Adopt differing strategies for establishing and controlling stakeholder expectations. Learn how teams differ in their communication requirements. Learn the stages of team development, the types of teams and how the project manager can apply different leadership styles depending upon the situation. Effective communication practices are combined with leadership techniques to help build more successful project teams.




Leadership and Building High Performing Teams is a part of the Project Management Certificate. Take all five courses and receive a digital badge, which you can display LinkedIn and other social media platforms for employers to see! 


  • Learn to lead team through challenging problems, decisions and conflicts
  • Identify the role of the Project Manager as key communicator
  • Apply key tools and techniques for effective communication
  • Recognize different types of communicating styles
  • Learn to alter your style when needed
  • Identify the different stages of team development
  • Determine team roles and how to communicate expectations
  • Recognize variations in team structures and transition groups into effective teams
  • Apply effective communication techniques for remote and virtual teams
  • Laszlo Retfalvi, P.Eng., PMP, PMI-RMP

    Laszlo is a results-driven leader with extensive private and public industry experience in delivering complex IT/IM enabled products, systems, and services. Laszlo is General Manager of Retfalvi and Associates and author of “The Power of Project Management Leadership: Your Guide on How to Achieve Outstanding Results”.

    Laszlo is past Vice President of the Program and Risk Management Office at Allen Vanguard Corporation. Prior to this, Laszlo held number of senior and executive positions at General Dynamics Canada, a division of General Dynamics Corporation. Previously, Laszlo was with the Irving Group of Companies and SED Systems.

    Laszlo is a frequent industry speaker at both national and international conferences and has published over 60 papers in the areas of risk and leadership. Laszlo is the developer of the Project Management Leadership Model©, a framework to develop personal project management leadership excellence.

    A leader focused on accountability, leadership, and business success, Laszlo is also a recipient of the 2013 UCI Extension Distinguished Instructor Award. Laszlo has been happily married to Lisa for over 30 years and they have two wonderful sons, Andrew and Alexander.