Defining the business problem and evaluating solution options

Designed For
The BA program is designed specifically for professionals who wish to enhance their business analysis capabilities, as well as those who are seeking new opportunities in the field. It will benefit professionals in both business function and information technology areas, including business, software system architects, product marketers, product managers, QA analysts, business systems planners, computer system officers, computer resource specialists, programmer analysts and other professionals who work on process improvement projects.
April 16 - May 27, 2018
Online | Instructor-led
$487 (+ $60 registration fee)
Six weeks
Plan for 3-8 hours of work per week
2.5 Units | 25 Hours
25 PDUs with SHRM® 

Ask us about Corporate Training. We can customize this program to fit your organization's specific needs.

This Introduction to Business Analysis course focuses on business analysis functions as they relate to the development of enterprise-wide solutions and the business analysis project life cycle. In this six week course, you'll learn:

  • The role of the business analyst
  • Gathering and documenting user requirements
  • The best practice for modeling the business and process modeling
  • Business case analysis
  • Quality management and testing

This course is part of the Business Analyst Certificate, which includes:


  • Understand how to define a business problem
  • Learn and apply opportunity analysis techniques
  • Ensure enterprise and project goal alignment
  • Conduct a stakeholder assessment
  • Establish a guideline for prioritization
  • Neil Sahota

    Neil Sahota is a Project Executive in IBM Global Business Services. He has over 13 years of experience in business and IT, and he is responsible for the sales and execution of large, complex programs spanning business strategy development, new product development, business and system integration, and process improvement. His work experience spans multiple industries include healthcare, life sciences, retail, travel and transportation, energy and utilities, automotive, telecommunications, media/communication, and government.