CANCELLATION POLICY

Professional and Continuing Education (PACE) reserves the right to cancel, reschedule or combine program events that are below the minimum participant requirement. Should a cancellation occur, PACE staff will contact the participant about the cancellation or about any alternative program event(s).

GENERAL INFORMATION

Some courses include a $60 non-refundable registration fee. In the event a refund is approved, this $60 fee will not be refunded.

Price changes are not retroactive. If the cost of a course is lowered before the course start date, refunds for the difference will be processed for those already registered. If the cost of a course is lowered after a course ends, participants who previously purchased the course will not be entitled to a refund.

Additional fees

Some courses may include additional fees for re-enrollment or administrative costs. All documents and emails should be read carefully to fully understand these fees.

REFUND POLICY FOR PROFESSIONAL AND CONTINUING EDUCATION

Classroom-based and Hybrid courses or programs: Participant must email the withdrawal request to pace@oregonstate.edu on or prior to twenty-one (21) days before the first day of class. All refund requests submitted after that deadline will be denied. Students who enroll in the course or program after that deadline will not receive a refund. Participants who transfer to a later course/session will not be eligible for a refund.

Cohort-based online courses or programs: To receive a 100 percent refund (minus the non-refundable $60 registration fee(s), if applicable) you must email the withdrawal request to pace@oregonstate.edu on or prior to the second day of class. To be eligible for a refund, requests must be received no later than 48 hours after the class begins. Students who enroll in the course or program after that 48-hour deadline will not be eligible for a refund. Participants who transfer to a later course/session will not be eligible for a refund.

Bundles/Certificate Series

Participant must email the request to pace@oregonstate.edu by the cutoff (no later than the end of the second day of the first course). Bundles/Certificate Series that are canceled by the cutoff, will receive a 100% refund minus the $60 non-refundable registration fee. Cancellation of the series after the cutoff will result in a $60 non-refundable registration fee being charged per course. Please see examples below.

Example 1

  • Participant registers and pays for a certificate series made up of 5 courses at $350 each. Pays total of $1810 ($350 per course plus one $60 non-refundable registration fee).
  • Before the cutoff, participant finds they are unable to complete the series.
  • Participant sends cancelation request to pace@oregonstate.edu prior to cutoff.
  • Participant receives a refund of $1750 ($1810 paid minus $60 non-refundable registration fee).

Example 2

  • Participant registers and pays for a certificate series made up of 5 courses at $350 each. Pays total of $1810 ($350 per course plus $60 non-refundable registration fee).
  • Participant wishes to cancel series.
  • Participant sends cancellation request to pace@oregonstate.edu after cutoff (This could be any time from the third day of the first course, to the final day of the last course.)
  • Participant receives a refund based on full price of courses they have begun ($350 per course plus $60 non-refundable registration fee per course) plus $60 non-refundable registration fee for each course not taken.

Sample

2 of the 5 courses have been taken or are beyond the cutoff: refund would be $810 - see below.

$1810.00 - Amount paid for course

- $820.00 - (full price for 2 courses taken or begun: $350 + $60 each)

- $180.00 - ($60 non-refundable registration fee for 3 remaining courses)

$810.00 (Refund amount)

Self-paced online courses or programs: No refunds will be granted

Click here to review all PACE policies.

TRANSFER POLICY FOR PROFESSIONAL AND CONTINUING EDUCATION

Transfers are allowed only within the same course. i.e.: A student may transfer from the Spring offering of a course to the Fall offering of the same course, but may not transfer to a different course or program. Participants who transfer to a later course/session will not be eligible for a refund.

A $60 transfer fee will be applied when a student enrolls in the subsequent course.

Students may only transfer once. If they are unable to complete a course the second time and still wish to take it, they must re-enroll at full price.

Students wishing to take advantage of the transfer option should contact PACE at pace@oregonstate.edu stating the name the student used to enroll and the name and start date of the current course session and the start date of the new session desired. Student will be contacted with transfer instructions for their specific course.

Revised 4/1/2019